The membership costs $19.99 per month (plus tax). It auto-renews every 30 days and can be cancelled or reactivated anytime through your account settings.

Members receive over $400 in monthly value, including 20% off weight loss meal deliveries, a free sample box, every 5th week free, discounted GLP-1 consultations, exclusive partner offers, and unlimited chat access to weight loss coaches.

Once you complete your membership purchase, you will receive an email and/or a text message with the link to select your meals for your free sample. Signing up for a sample initiates your subscription cycle. You will continue to receive weekly meal plan deliveries until you cancel your subscription.

Please note that the cut-off time to cancel a subscription is 11:59 pm on Sunday. Once your subscription is renewed, no refunds or cancellation requests will be accepted for the current renewal cycle.

As with any other subscription, you will get access to all the membership perks for a one-month period. After 30 days, your subscription will be automatically renewed for another month. You will be notified before your membership renewal, so you’ll have enough time to decide whether you want to continue or cancel your membership.

Once cancelled, you lose access to the membership perks. For example, if you have an active meal plan delivery subscription, you will no longer be eligible for the membership pricing. Your meal plan subscription will continue to renew at the regular rate.

No, you can still purchase the Nutrition Balance meal plan without being a member. However, members get some exclusive perks like saving 20% off each weekly delivery (up to $200 in monthly savings) or an opportunity to try our meal plan first for free before committing to a full-blown subscription.

Unlike Jenny Craig and Nutrisystem, Nutrition Balance delivers fresh—not frozen or sublimated—meals to your door. We deliver Canada-wide, not just to select cities.

Nutrition Balance offers structured weight loss plans with smaller, portion-controlled meals designed for real results. Other services are not built for weight loss and often have larger portions, not suitable for effective weight loss.

Portion control is a science-backed approach to weight loss that revolves around managing the quantity of food you consume. Studies have shown that when individuals consistently eat smaller, controlled portions, they can better regulate their calorie intake. Reducing portion sizes creates a calorie deficit, encouraging your body to use stored fat for energy, ultimately leading to weight loss.

Moreover, portion control can help regulate blood sugar levels and curb overeating, making it an effective strategy for achieving and maintaining a healthy weight.

(Rolls BJ. 'What is the role of portion control in weight management?', International Journal of Obesity (London). 2014 Jul;38 Suppl 1(Suppl 1):S1-8. doi: 10.1038/ijo.2014.82. PMID: 25033958).

Most members lose 14–16 lbs in the first month and 9–12 lbs monthly after that. Results depend on your metabolism, starting weight, and consistency with your structured meal plan.

Keep in mind that the Nutrition Balance Weight Loss Meal Plan promotes the healthiest weight loss experience possible without excessive body mass reduction in a short period of time, which may lead to a number of health issues.

Results are not guaranteed and may vary depending on numerous factors.

The duration of your program depends on how much weight you want to lose. For example, if your goal is 10-15 lbs, this can be achieved in 3-4 weeks. Losing 25-30 lbs may take up to 2-3 months. However, the results are not guaranteed and vary depending on numerous preexisting factors and individual health conditions.

We offer structured 5- and 7-day weight loss meal plans, flexible plans with 10–16 meals per week, one-time individual meals, and pre-cooked proteins to build your own meals.

Physical activity is essential for overall health and may lead to better weight loss results. However, if you were not active before starting your Weight Loss Meal Plan, we do not recommend implementing exercise right away.

First, you must wait while your body adjusts to your new eating patterns, which may take 2-4 weeks. When your body gets used to smaller portions, we encourage you to start focusing on other healthy habits like exercise, sleep improvement, reducing screen time, etc.

All those behavioural changes are proven to be beneficial for weight loss. If you were active before starting the program, you need to be consistent with your activities.

However, if you experience a lack of energy due to your activity level and smaller portion sizes, please reach out to our nutritionists for recommendations on how to adjust your meal plan.

As a crucial part of our Weight Loss Meal Plan, we provide unlimited chats with our weight loss experts. Although it’s not mandatory, many of our customers find this opportunity really helpful. Text us at (437) 294-6362 (SMS only, tap the number to send a message) or use the chat button in the right bottom of your screen if you prefer WhatsApp.

With Nutrition Balance, your only commitment is your desire to achieve your weight goals. The subscription is flexible and can be paused or cancelled at any time before the cut-off. You can sign up for one week or stick to the program for months. Everything is up to you.

You can order individual meals if you are not ready to commit to a subscription. However, even if you create a subscription, you can always cancel it right after you place your initial order. You will receive just one delivery without any further charges.

You have the option to skip your next delivery/deliveries before the cut-off time.

Please note that if your renewal has already occurred, you won’t be able to skip or cancel this specific delivery but can still modify the next one.

Also, an inactivity fee of $9.99 (+tax) per week will be automatically applied if a customer skips three consecutive deliveries. To avoid additional charges, customers can cancel their subscription and then reactivate it at any time. For example, if a customer goes away for an extended period of time, instead of skipping multiple weeks, it's recommended to cancel a subscription and reactivate it later.

The subscription renewal cut-off is 11:59 pm on Sunday for both Wednesday (the GTA) and Thursday (Canada-wide) deliveries. Subscriptions are being automatically renewed right after 12 am on Monday.

For pre-cooked proteins, there's no specific cut-off time. Those orders are being fulfilled and delivered within 1-2 business days.

A week before subscription renewal, the following week's menu becomes available. You will receive a reminder to log into your account and pick your preferred meals for your next delivery.

If you forget to select your meals, you will receive the chef’s choice menu—a preset selection of items depending on this current week's availability. Once your subscription is renewed, you won’t be able to neither modify it nor cancel this specific delivery.

Please note, that not selecting your meals doesn’t mean you are skipping your next delivery. To skip a delivery, please submit an appropriate request from your account.

As all our meals are freshly cooked for your delivery, we need time to prepare everything. The cut-off times are calculated to give us enough time to make all the preparations for the next shipping day. Making adjustments after the cut-off time will affect not just your order but also hundreds of other customers. That is why we can not accommodate any adjustments after the cut-off time.

As a subscription-based service, we stick to the industry standards and do not offer refunds after the renewal payment is processed. To avoid customers’ confusion and frustration, we send multiple reminders about their upcoming renewals via email and SMS, giving them enough time to make adjustments and avoid unwanted charges.

Our meals are portion-controlled for effective weight loss. Entrées and breakfasts are about 200g with an average of 337 calories. Snacks are 30–50g with 100–120 calories.

All Nutrition Balance meals are cooked in an industrial cooking facility located in Toronto. Our kitchen is equipped with state-of-the-art professional appliances capable of cooking high volumes of meals while maintaining restaurant-grade quality and taste.

Our facility is regularly monitored by authorities, is fully equipped and strictly follows all health and safety guidelines.

Customers can customize most of the meals by selecting their preferred protein type. We offer protein swaps between chicken, halal chicken, beef, pork, and vegan protein.

Additionally, you can customize your weekly menu and remove the meals with ingredients you don’t like or are allergic to.

Just keep in mind that when it comes to allergens, it is not possible to completely eliminate cross-contamination. If you have a severe allergic reaction to any food, even if it’s not listed on our menu, we do not recommend ordering Nutrition Balance meals.

As an option, we provide our customers with an opportunity to select halal chicken as their preferred protein type. You can contact our support team at hello@nutritionbalance.ca and they will provide you with the Halal certificates.

The back of each individual meal packaging contains a list of ingredients and a nutrition facts table. You can also find nutritional information on the menu by clicking on each meal’s details.

Our menu changes weekly after midnight on Monday morning. At the moment we have three categories: meals rotating weekly, bi-weekly, and a permanent menu (a number of the most popular meals that are always available). Every week you can choose from roughly 60 different options.

We sure do! We have recently introduced a completely new vegan menu, including the protein swaps. Now our customers can customize almost all our meals and make them vegan or vegetarian (vegetarian meals contain dairy and/or eggs). All vegan and vegetarian meals can be identified by our light green packaging, as well as 🌱 (vegan) and 🥗 (vegetarian) labels on the menu.

We use the RotoPack packaging machine to seal your meals under a vacuum in a protective atmosphere. This allows your meals to stay fresh for up to 14 days in a regular household refrigerator. However, we recommend consuming your meals within one week (seven days) from your delivery date. If you are not able to do so, you can freeze your remaining meals and store them in the freezer for up to three months.

Our meals can be heated in the microwave, air fryer, frying pan, or oven. Heating instructions are located on the packaging of each meal.

Before heating your meal, remove a paper sleeve and puncture the film with a fork. The heating time in the microwave is 1–2 minutes. If you decide to use the oven, preheat it to 350°F (177°C) and place the container (which is oven-proof) on the middle rack for approximately 7–10 minutes. When using a frying pan, add the contents of the container to the pan and heat it for approximately 5 minutes on medium heat.

Some meals do not require heating—this information will be indicated on the packaging. You can serve these meals straight from the refrigerator, but we recommend removing them from the fridge about 30 minutes before serving to achieve room temperature and enhance flavour.

Once you receive a delivery, all meals must be transferred to the refrigerator. You can also freeze your meals if you are not able to consume all of them within one week of the delivery date.

Both paper sleeves and containers are recyclable. Moreover, our containers are made from plant-based cellulose, are environmentally friendly, and do not contain harmful chemicals. Please make sure to rinse your used containers before placing them into the recycling bin.

Nutrition Balance weight loss meal plan is available in the most populated locations across Canada, including Toronto and the GTA, Ottawa, Montreal, Quebec City, Vancouver, Calgary, Edmonton, Saskatoon, Regina, Winnipeg, Fredericton, Saint John, Halifax and so on. Basically, any location where the next-day or two-day expedited delivery from Toronto is available. 

However, we cannot guarantee delivery in some remote locations (for example, in rural areas with the number 0 as the second digit of a postal code), as extended transit times may cause meals to go sour and become unsafe to consume. For safety reasons, we may cancel and refund your order if we are unable to deliver it in a timely manner.

Orders within the Greater Toronto Area (the City of Toronto and the regional municipalities of Durham, Halton, Peel, and York) and Hamilton are being delivered on Wednesdays.

Canada-wide orders (including those from Ontario outside of the GTA and Hamilton) are being delivered on Thursdays.

At checkout, you will be able to select your delivery date. Depending on the day of the week when the order is placed, you will have one or two available dates to choose from.

Unfortunately, we cannot provide you with more dates to pick from as our menu changes weekly, and the meals you select today may not be available for delivery at a specific future date.

Delivery fees vary depending on location and order total.

The minimum rate is $9.95 (+tax) on orders exceeding $150 in Ontario and Quebec.

The maximum rate is $49.99 (+tax) on orders less than $50 in BC, AB, MT, SK, NB, and NS. Appropriate delivery fees will be calculated at checkout.

We use insulated boxes and a sufficient quantity of ice packs to sustain an adequate food-storing temperature for at least 48 hours, even during the hot summer weather. In most cases, this gives enough time for your meals to be safely delivered almost anywhere from Halifax to Victoria.

The box and insulation are made from recycled paper/cardboard, which is both compostable and recyclable. We recommend recycling them in the same way as any other paper waste. Ice packs can be safely drained into your sink. Please ensure they are fully thawed, then cut the bag in the corner and drain the gel with a sufficient amount of water. Discard the bag.